Northwest Diagnostic Clinic, PA at 2255 East Mossy Oaks Road in Spring, Texas

Customer Reviews about Northwest Diagnostic Clinic, PA

• ✪ ✪ ✪ ✪ ✪
  Dr. Agyarko is a wonderful doctor. I have been using her as my primary care physician for a couple of years now. I like her so much, I encouraged my 22 year old daughter (who has a lot of health issues) to also us Dr. Agyarko. She is a very caring and incredibly smart doctor. She spends a good amount of time with us during our appointments and really listens to us. Getting a quick appointment has never been an issue and we have almost zero wait time to be called back for the appointment exam.
  December 30, 2016

  by Sandra Ferguson
• ✪ ✪ ✪ ✪ ✪
  Answering machines are designed for the purpose of one not missing phone calls. However, N.W Diagnostic has them to avoid situations they don’t care to deal with. Twice, I’ve had the misfortune of needing the assistance of the N.W Diagnostic administrative supervisor. The first occurrence was over a year ago when I called her office for assistance with an administrative problem. Via the answering machine she informed me that she wasn’t available but that she would return my call “as soon as possible.” I left a message clearly informing her that I had an administrative problem that needed her attention. I left my name and number and repeated it twice. After two days and no returned call, I called again and repeated my last message. Keep in mind that this was over a year ago and to date I haven’t received a call from her. On July 24, 2017 I had a major problem which I brought to the attention of one of the reception clerks. The clerk informed me that this person was the only one that could assist me with my situation. I called (in fact, I called four times) and again got a recording. I left a message explaining the urgency of my situation. To date, I have not received a call. Does this person really work (I use the word loosely) at the N.W Diagnostic? Is she a factious person made up by N.W Diagnostic to give the impression that they care? If she does exist, is she so incompetent that they can’t pry her away from the break area? Does she even listen to the messages? If she does, is she so dense that she doesn’t understand that she’s supposed to respond to them? If the clerk directed me to the wrong person, wouldn't she have sense enough to tell me that I had the wrong person and direct me to the right office? This last call caused me to lose over $800 due to her incompetence and indifference. I have been seeing Dr. Fridley for several years and I’m very pleased with his treatment plan. However, his superior service doesn’t mean anything if the medical/administrative staff have an attitude, are indifferent, or just plain ignorant of their duties. I think that it’s time for me to move on to another provider. I'm not surprised that N.W Diagnostic only has 3 stars.
  December 14, 2016

  by Alfonso Lugo

Photo gallery of Northwest Diagnostic Clinic, PA

About Northwest Diagnostic Clinic, PA in Spring